Customer Service

Contact Us

Willings
Office Unit B, 9/F Thomson Commercial Building
8 Thomson Road, Hong Kong
Phone: +852-67341426
Email: support@willings.ltd

Business Hours

Monday - Friday: 10:00 AM - 7:00 PM (HKT)
Saturday: 11:00 AM - 5:00 PM (HKT)
Sunday: Closed

Authentication Guarantee

Every pre-owned item sold on Willings is professionally authenticated by our team of luxury goods experts. We guarantee 100% authenticity on all products.

Returns & Refunds

We accept returns within 7 days of delivery for items that do not match their description. Please contact us at support@willings.ltd to initiate a return.

Shipping

We ship worldwide. Estimated delivery times and shipping costs are calculated at checkout.