Terms of Use

Last updated: April 2025

These Terms of Use ("Terms") govern your access to and use of the website www.willings.ltd (the "Website"), operated by WILLINGS(HK)LIMITED, a company registered in Hong Kong (Registration No. 1702984). By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must immediately discontinue your use of this Website.

1. Acceptance of Terms

By accessing this Website, you accept and agree to be bound by these Terms of Use and our Privacy Policy. These Terms apply to all visitors, users, and others who access or use the Website. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Website following any changes indicates your acceptance of the new Terms. It is your responsibility to review these Terms periodically for updates.

2. Permitted Use

You may use this Website solely for lawful purposes and in accordance with these Terms. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes related to browsing and purchasing products. You agree not to:

Use the Website in any way that violates any applicable local, national, or international law or regulation
Use the Website to transmit or procure the sending of any unsolicited or unauthorized advertising or promotional material
Attempt to interfere with, compromise the system integrity or security of, or decipher any transmissions to or from the servers running the Website
Use any robot, spider, scraper, or other automated means to access the Website for any purpose without our express written permission
Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful
Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website
Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website without our express written permission

3. User Accounts

When you create an account on our Website, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of these Terms, which may result in immediate termination of your account. You are responsible for safeguarding the password that you use to access the Website and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. You may not use as a username the name of another person or entity that is not lawfully available for use, or a name or trademark that is subject to any rights of another person or entity without appropriate authorization. We reserve the right to refuse service, terminate accounts, remove or edit content at our sole discretion.

4. Intellectual Property Rights

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, photographs, video, audio, and the design, selection, and arrangement thereof) are owned by WILLINGS(HK)LIMITED, its licensors, or other providers of such material and are protected by Hong Kong and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. All brand names, product names, and trademarks of third-party brands that appear on this Website belong to their respective owners. WILLINGS(HK)LIMITED is an independent reseller of authentic pre-owned goods and is not affiliated with, endorsed by, or sponsored by any of the original manufacturers or brand owners whose products appear on this Website. Any use of third-party brand names is solely for the purpose of identifying the products being offered for resale.

5. Product Information and Authenticity

Willings specializes in the sale of authentic pre-owned (secondhand) luxury goods. All items listed on our Website have been inspected and authenticated by our team of experienced professionals. While we make every effort to ensure the accuracy of product descriptions, condition ratings, and photographs, please note that as all items are pre-owned, minor variations in condition may exist that are not captured in listings. Condition ratings are provided based on our professional assessment and are intended as a guide only. Colors shown in photographs may vary depending on your monitor settings and lighting conditions. We do not warrant that product descriptions or other content on the Website are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition in accordance with our return policy.

6. Pricing and Availability

All prices displayed on the Website are in United States Dollars (USD) unless otherwise specified. As our items are unique pre-owned goods, availability is limited to one unit per listing unless otherwise stated. We reserve the right to modify prices at any time without prior notice. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price. Prices do not include shipping costs, customs duties, or import taxes, which are the responsibility of the buyer.

7. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by WILLINGS(HK)LIMITED. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

8. Disclaimer of Warranties

The Website is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. WILLINGS(HK)LIMITED disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Website will be uninterrupted, timely, secure, or error-free, or that defects will be corrected. The authenticity guarantee for products sold is separate from and not affected by this general disclaimer regarding the Website itself.

9. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall WILLINGS(HK)LIMITED, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from: (i) your access to or use of or inability to access or use the Website; (ii) any conduct or content of any third party on the Website; (iii) any content obtained from the Website; or (iv) unauthorized access, use, or alteration of your transmissions or content. In no event shall our total liability to you for all claims exceed the amount paid by you, if any, for the products giving rise to the claim during the twelve (12) months prior to the date of the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless WILLINGS(HK)LIMITED and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your violation of these Terms or your use of the Website.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Hong Kong SAR for the resolution of any disputes arising out of or relating to these Terms or your use of the Website.

12. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

13. Waiver

The failure of WILLINGS(HK)LIMITED to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of WILLINGS(HK)LIMITED.

14. Entire Agreement

These Terms constitute the entire agreement between you and WILLINGS(HK)LIMITED regarding your use of the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.

15. Contact Information

If you have any questions about these Terms of Use, please contact us at:

WILLINGS(HK)LIMITED
Office Unit B, 9/F Thomson Commercial Building, 8 Thomson Road, Hong Kong
Email: support@willings.ltd
Phone: +852-67341426